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About Us

Getting you back to better.

Mission & Values

Ballard Rehabilitation Hospital shares in the mission and values of its parent company, Vibra Healthcare. Vibra Healthcare’s medical professionals have been treating patients all across the country since 2004. At Vibra, we strive to provide people nationwide with effective and personalized medical and rehabilitation services. Our employees work hard around-the-clock to ensure our patients receive the high-quality care they need and deserve.

Our mission statement, vision, and principles are at the core of what we represent and all that we do.

These are at the heart of who we are:

Mission Statement

We at Vibra Healthcare are dedicated to providing patient care with a commitment to clinical service excellence, a culture that inspires teamwork, and a passionate workforce driven by a dedication to patient wellness.

Vision

Through a commitment to caring, innovative solutions, patient-focused programs, and a reward-for-results culture, Vibra will develop a national network of hospitals whose physician-directed services will enrich the lives of patients, caregivers, and families.

Guiding Principles

Visionary approach to patient care, innovative thinking and solutions-orientation, bold stance on raising the standard of care, relentless pursuit of service excellence, ambitious champions of change (VIBRA).

Our Number One Priority

We put patient experience and satisfaction before all else. Our knowledgeable team members work hard to ensure patients are comfortable, happy, and have all of their questions and concerns addressed. We take time to get to know each patient and how they’ve been impacted by their condition. This allows us to create custom, personalized treatment plans for each individual we serve.

We offer a comprehensive approach to rehabilitation that allows us to address and treat all aspects of the patient’s condition, not just individual symptoms. We empower patients and their family members to be active participants in the rehabilitation process and to get involved in goal-setting. We encourage our patients to work hard to exceed their rehabilitation goals, and we enjoy celebrating with them when they do.

Recent Success Stories from Ballard Rehabilitation Hospital

  • Efren, a patient at Ballard Rehabilitation Hospital, stands smiling with members of his care team. He wears a neck brace and arm sling, surrounded by three therapists. The image includes the Ballard Rehabilitation Hospital logo and the text 'Success Story: Efren Cortez.
    Efren Cortez

    When Efren Cortez arrived at Ballard Rehabilitation Hospital, he faced a long road ahead. After surviving a gunshot wound to the neck that left him with fractures in his vertebrae, he required the help of two people just to move in bed or transfer to a wheelchair. He couldn’t walk, propel his wheelchair, or complete daily activities on his own.

  • Image of Glen outside of Ballard Rehabilitation Hospital
    Glen Woody

    When 55-year-old truck driver Glen Woody was running late, his co-worker became concerned. Glen was a proud and reliable truck driver, and it wasn’t like him to be behind schedule and fail to check in. Glen’s team sought to track him down, and when they did, they had him taken to the hospital. The team thought Glen was experiencing food poisoning, but Glen actually had suffered a severe stroke. Read more about Glen Woody

  • James at Ballad Rehabilitation Hospital
    James Kirk

    Known as “Jimbo” by the staff, James Kirk made terrific progress at Ballard Rehabilitation Hospital as he recovered from a second stroke. Read more about James Kirk

Ballard Rehabilitation Hospital a Vibra Healthcare Hospital logo
CARF and The Joint Commission seals

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Contact Info

Address: View Map
1760 W. 16th Street
San Bernardino, CA 92411

Phone Number
909.473.1200

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1.888.238.7185

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